At LOGIQ Solutions, we are committed to protecting the privacy, security, and integrity of the information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard data when providing our AI-driven services, including Voice AI, Appointment Setter AI, Chat Widget AI, and other AI agents designed to support and enhance business operations. By accessing or using our website, services, or automated tools, you agree to the terms outlined in this Privacy Policy.
LOGIQ Solutions is an AI agency that develops, deploys, and manages intelligent automation tools for businesses. Our AI systems process various types of business and customer interactions to deliver improved efficiency and operational performance. If you have any questions regarding this Privacy Policy or our data practices, you can contact us by email at [email protected] or by phone at +1 778-654-0057.
We collect information necessary to deliver and improve our services. This includes information you provide directly, such as your name, email address, phone number, login details, AI agent configuration inputs, scripts, and business workflows. When you use our AI agents, they may process voice recordings, transcriptions, chat messages, appointment details, customer responses, and interaction data such as timestamps or engagement patterns. Additionally, when you interact with our website or platforms, we may automatically collect your IP address, browser type, device details, usage logs, and cookie data used to enhance site performance and security.
We use the information we collect to operate and improve our AI solutions, customize AI tools for your business, optimize model performance, provide technical support, communicate important updates, and fulfill legal or regulatory obligations. LOGIQ Solutions does not sell personal information. We also follow strict data processing standards. Our AI services may rely on proprietary, third-party, or open-source models, but data is protected at every stage through encryption, access controls, and anonymization or aggregation where appropriate. We do not use identifiable client or customer data to train public or shared AI models unless explicit authorization has been provided.
We may share information only with trusted third-party partners when necessary to deliver our services. These may include cloud hosting providers, AI infrastructure providers, analytics platforms, and integrated CRM or scheduling systems. All third-party partners are required to maintain strong security and confidentiality standards. We do not share or rent personal information to advertisers or unrelated third parties.
LOGIQ Solutions uses industry-standard security measures to protect sensitive information. These measures include encryption of data during transfer and storage, strict access controls, regular monitoring, and secure development practices. While no digital system is entirely immune to risks, we take all reasonable precautions to safeguard data entrusted to us.
We retain data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including delivering services, supporting system performance, and meeting legal requirements. You may request deletion of your data at any time, subject to certain regulatory limitations.
Depending on your jurisdiction, you may have rights related to your personal data, including the right to access the information we hold, request corrections, request deletion, restrict certain processing activities, request a copy of your data, or withdraw consent. To exercise any of these rights, you may contact us at [email protected].
Our website may use cookies and similar tracking technologies to support functionality, enhance performance, and analyze usage. You may adjust your browser settings to manage or disable cookies at any time. Our services are not intended for children under 13 or the applicable age of digital consent in your region, and we do not knowingly collect information from children.
If you access our services from outside Canada, your information may be transferred to servers located in other countries. We ensure that all international data transfers comply with applicable privacy laws. We may update this Privacy Policy periodically, and when changes occur, we will revise the “Last Updated” date and notify clients of significant updates when required. Continued use of our services signifies acceptance of the updated terms.
If you have questions about this Privacy Policy or require further assistance, you can contact LOGIQ Solutions at [email protected] or by phone at +1 778-654-0057.
